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Pratik Mistry

Hello Welcome to my profile, I’m Pratik Mistry, a seasoned Salesforce professional with over 15 years of experience in the industry, including a decade immersed in the Salesforce ecosystem. As the founder of RailBot Solutions, a Salesforce Consulting Partner, I specialize in Salesforce implementations, particularly in Field Service Lightning for small and medium-sized firms. My expertise extends to optimizing operations in industries like Home Improvements, Roof and Solar Installations, and Railway Operations.

With 10 Salesforce Certifications, including a recent MuleSoft Associate certificate, and a PMP, I’m committed to delivering seamless Salesforce solutions tailored to your business needs. My approach ensures that service resources and dispatchers are empowered to deliver exceptional value to customers on time, every time.

Whether it’s implementing Salesforce, offering consulting services, or driving user adoption, I’m here to guide you every step of the way. Let’s work together to transform your Salesforce experience and achieve your business goals.

EXPERIENCE

2020- Present

PROJECT MANAGER

CORESPHERE

2020-2020

INTEGRATION ANALYST

LIFEMATTERS

2019-2020

PRODUCT OWNER

OPTUM

2017-2019

SALESFORCE OPERATIONS SUPPORT SPECIALIST

DC PUBLIC WORKS

2014-2017

OPERATIONS ANALYST

TE CONNECTIVITY

EDUCATION

December 2015

Master Degree in Business Information Systems

University of Maryland- Robert Smith School of Business

August 2014

Master Degree in Technology Management

NMIMS University- Mumbai University

August 2013

Bachelor Degree in Informaion Technology

NMIMS University- Mumbai University

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Credentials