Pratik Mistry
@pratikmistry
Pratik is a successful Salesforce implementation consultant, agile project manager and scrum master with more than 30 CRM implementations focusing on Service Cloud, Sales Cloud, Experience Cloud and Einstein.
With more than 10 years of Agile practitioner and 6 years of expertise in Salesforce implementation in Commercial and federal orgs, his focus is driving project development and process management to resolve complex issues. He specializes in solution implementation across different clouds integrating data from multiple data streams.
ABOUT ME
Pratik is a successful Salesforce implementation consultant, agile project manager and scrum master with more than 30 CRM implementations focusing on Service Cloud, Sales Cloud, Experience Cloud and Einstein.
With more than 10 years of Agile practitioner and 6 years of expertise in Salesforce implementation in Commercial and federal orgs, his focus is driving project development and process management to resolve complex issues. He specializes in solution implementation across different clouds integrating data from multiple data streams.
As a Successful project manager, has been fortunate to work with cross functional teams, on-shore and off-shore leading to improved time and team management skills. Pratik excels in bridging the gap between complex technical requirements and business goals, leveraging his deep understanding of Salesforce to deliver tailored solutions that drive efficiency, enhancing customer engagement. His strategic approach to project management, combined with a hands-on leadership style, ensures projects not only meet but exceed stakeholder expectations, fostering innovation and continuous improvement within teams.
EXPERIENCE
2020- Present
PROJECT MANAGER
CORESPHERE
As a seasoned project manager, I’ve led transformative initiatives across multiple industries, specializing in Salesforce CRM implementation and optimization. From spearheading end-to-end implementations to orchestrating seamless integrations with analytics tools like Tableau and leveraging AI techniques, I ensure projects exceed objectives. With a hands-on approach, I foster collaborative environments, mentor teams, and drive Agile methodologies to deliver tailored solutions that drive business growth and client satisfaction.
2020-2020
INTEGRATION ANALYST
LIFEMATTERS
2019-2020
PRODUCT OWNER
OPTUM
2017-2019
Salesforce Operations Support Specialist
DC PUBLIC WORKS
2014-2017
OPERATIONS ANALYST
TE CONNECTIVITY
EDUCATION
Dec 2015
Master’s in Business Information Systems
University of Maryland- Robert Smith School of Business
Aug 2014
Masters in Technology Management
NMIMS University- Mumbai University
Aug 2013
Bachelors in Information Technology
NMIMS University- Mumbai University
SKILLS
Salesforce Clouds
Sales cloud, Service cloud, Gov cloud, Education cloud, Commerce, Field Service Lightning, Health Cloud, CPQ, Experience cloud, Non-Profit cloud
Product Owner
Product Backlog Management, Agile Practitioner, Team development, Sprint Ceremonies.
Salesforce 360
Lightning and Classic, Sandbox, Lighting Component, Data Cloud Integration.
Team Lead
Empower stewardship, Tailor solutions, self-organizing agile environment.
Business Analyst
Requirements Gathering, Elicitations, UAT, Integration and Regression QA testing.
Data Integration
ETL, DocuSign, NetSuite, Shopify, Zapier, MuleSoft, Azure, Support Custom API Integration.
Certifications
Field Service Cloud Consultant
Feb 2024
Salesforce Associate
Jan 2024
Salesforce AI Associate
Sept 2023
Project Management Professional
Aug 2023
Salesforce Certified Business Analyst
Feb 2023
Salesforce Service Cloud Consultant
Aug 2022
Salesforce Sales Cloud Consultant
Dec 2021
Salesforce Platform App Builder
May 2020
Salesforce Administrator
Aug 2019
Pratik Mistry
@pratikmistry
Pratik is a successful Salesforce implementation consultant, agile project manager and scrum master with more than 30 CRM implementations focusing on Service Cloud, Sales Cloud, Experience Cloud and Einstein.
With more than 10 years of Agile practitioner and 6 years of expertise in Salesforce implementation in Commercial and federal orgs, his focus is driving project development and process management to resolve complex issues. He specializes in solution implementation across different clouds integrating data from multiple data streams.
ABOUT ME
Pratik is a successful Salesforce implementation consultant, agile project manager and scrum master with more than 30 CRM implementations focusing on Service Cloud, Sales Cloud, Experience Cloud and Einstein.
With more than 10 years of Agile practitioner and 6 years of expertise in Salesforce implementation in Commercial and federal orgs, his focus is driving project development and process management to resolve complex issues. He specializes in solution implementation across different clouds integrating data from multiple data streams.
As a Successful project manager, has been fortunate to work with cross functional teams, on-shore and off-shore leading to improved time and team management skills. Pratik excels in bridging the gap between complex technical requirements and business goals, leveraging his deep understanding of Salesforce to deliver tailored solutions that drive efficiency, enhancing customer engagement. His strategic approach to project management, combined with a hands-on leadership style, ensures projects not only meet but exceed stakeholder expectations, fostering innovation and continuous improvement within teams.
EXPERIENCE
2020- Present
PROJECT MANAGER
CORESPHERE
As a seasoned project manager, I’ve led transformative initiatives across multiple industries, specializing in Salesforce CRM implementation and optimization. From spearheading end-to-end implementations to orchestrating seamless integrations with analytics tools like Tableau and leveraging AI techniques, I ensure projects exceed objectives. With a hands-on approach, I foster collaborative environments, mentor teams, and drive Agile methodologies to deliver tailored solutions that drive business growth and client satisfaction.
2020-2020
INTEGRATION ANALYST
LIFEMATTERS
2019-2020
PRODUCT OWNER
OPTUM
2017-2019
Salesforce Operations Support Specialist
DC PUBLIC WORKS
2014-2017
OPERATIONS ANALYST
TE CONNECTIVITY
EDUCATION
Dec 2015
Master’s in Business Information Systems
University of Maryland- Robert Smith School of Business
Aug 2014
Masters in Technology Management
NMIMS University- Mumbai University
Aug 2013
Bachelors in Information Technology
NMIMS University- Mumbai University
SKILLS
Salesforce Clouds
Sales cloud, Service cloud, Gov cloud, Education cloud, Commerce, Field Service Lightning, Health Cloud, CPQ, Experience cloud, Non-Profit cloud
Product Owner
Product Backlog Management, Agile Practitioner, Team development, Sprint Ceremonies.
Salesforce 360
Lightning and Classic, Sandbox, Lighting Component, Data Cloud Integration.
Team Lead
Empower stewardship, Tailor solutions, self-organizing agile environment.
Business Analyst
Requirements Gathering, Elicitations, UAT, Integration and Regression QA testing.
Data Integration
ETL, DocuSign, NetSuite, Shopify, Zapier, MuleSoft, Azure, Support Custom API Integration.
Certifications
Field Service Cloud Consultant
Feb 2024
Salesforce Associate
Jan 2024
Salesforce AI Associate
Sept 2023
Project Management Professional
Aug 2023
Salesforce Certified Business Analyst
Feb 2023
Salesforce Service Cloud Consultant
Aug 2022
Salesforce Sales Cloud Consultant
Dec 2021
Salesforce Platform App Builder
May 2020
Salesforce Administrator
Aug 2019
